Shift your organization into a learning culture

SwiftLeadership® Café is the only “leader-led” development program that provides on-demand tools for leaders to train leaders to build more effective, engaged teams in an era of distributed workforces and infinite distractions.

This program provides organizations of any size the tools and framework to create an internal leadership development program.

Each module is delivered in just 45-60 minutes, allowing practical leadership skills to be developed within the organization without taking time away from day-to-day business.

SwiftLeadership Cafe is designed to be delivered by your leaders to your front-line supervisors in an ongoing (monthly recommended) cadence during regularly scheduled staff meetings. The “leader-led” format turns your leaders into trainers of leadership content. The topics are designed to be taught in any order, based on the needs and priorities of your organization, and contributes to a strong leadership team culture with a unified language.

Subscribing to SwiftLeadership® Café gives you access to:

  • Customized web portal login access.
  • Leadership training modules with each topic including PowerPoint deck, Detailed Facilitator guide, Participant Handouts, Resource lists, Leadership activities, and any associated exercises, assessment tools, and handouts.
  • A 45-60 minute “Train-the-Trainer” session to ready your internal facilitators to deliver the program.
  • Designed to be delivered by leaders to their frontline supervisors during regularly scheduled staff meetings (each module is 45-60 minutes in length).
  • A cost-effective subscription model with new modules and module updates included during the life of your subscription.

In Their Words…

“Effective Communication delivered just what the title promised. After going through this SwiftLeadership Cafe module with the Drift team, we were better able to understand each other’s communication styles, resulting in less miscommunication and increased organizational effectiveness. I still hear team members talking about their communication styles today!”

– Whitney Hillis, Drift

SwiftLeadership® Café Modules:

Building Accountability

  • Define the accountable organization
  • Understand the benefits of increased accountability and the impact of low accountability
  • Learn elements present in accountable organizations
  • Identify ways to nurture and sustain a culture of accountability

Conducting Effective Meetings

  • Learn to scrutinize the need for a meeting
  • Understand meeting planning fundamentals
  • Learn how to design an outcome-based agenda
  • Explore some facilitation best practices
  • Identify ways to support follow up and follow through on meeting outcomes

Creating a Shared Team Purpose

  • Understand the importance of a shared team purpose
  • Explore the implications of no shared purpose, and opposing purposes
  • Learn a simple 2-step tool to find out if you have a shared purpose
  • Learn how to create a shared purpose and align team members

Creating Effective Teams

  • Learn the definition of an effective team
  • Identify actions that support team effectiveness
  • Measure your team’s effectiveness

Creating Lasting Employee Engagement

  • Learn the definition of employee engagement
  • Understand why engagement is critical to organizational success
  • Identify ways to create “sticky” engagement

Decision Making in Leadership

  • Learn the seven steps in decision making
  • Understand the “yes, and” concept
  • Explore the Six Thinking Hats as a powerful tool for effective decision making
  • Navigate a decision-making exercise to put new learning into practice

Effective Coaching

  • Understand coaching as an essential part of management
  • Learn a coaching tool that optimizes outcomes
  • Explore coaching behaviors

Effective Communication

  • Learn and understand your communication style through a communication assessment
  • Understand other communication styles
  • Learn how understanding styles supports communication effectiveness

Efficient Time Management

  • Learn the impact of wasted time
  • Examine how we spend our time
  • Use a Prioritization Matrix to analyze time
  • Learn time management strategies

High-Impact Hiring

  • Learn about high impact posting
  • Discover purposeful interviewing techniques
  • Understand how to avoid common interview challenges and pitfalls

Leading from Values

  • Explore Integrity as “the value about values”
  • Understand the impact of values on how we do business and treat others
  • Examine the Values Ladder
  • Learn how to link values to results

Managing Change

  • Understand the personal side of change
  • Learn an approach to change management that supports sustained success
  • Examine resistance and how to effectively minimize its impact

Managing Conflict

  • Understand typical responses to conflict
  • Learn root causes of workplace conflict
  • Examine five conflict management approaches
  • Identify behaviors that support productive conflict

Managing Remote Employees

  • Assessing remote work arrangements
  • Challenges for remote employees
  • Developing and managing a successful remote work arrangement

New Manager Development

  • Explore the manager role
  • Discuss effective management
  • Learn about mistakes managers make
  • Learn 10 tips for management effectiveness

Respectful Employee Terminations

  • Manage the inherent risks in team member terminations
  • Learn how to effectively manage resignations and terminations
  • Examine termination best practices

Respectful and Inclusive Leadership

  • Understand the impact and implications of a respectful, inclusive workplace
  • Learn how managers support a culture of respect and inclusion
  • Understand microaggressions
  • Learn 8 steps to lead a respectful confrontation

Successful Customer Relationships

  • Understand that internal and external customers require the same general approach
  • Learn 5 steps to a successful customer relationship
  • Examine your organization to identify ways to support elevated customer satisfaction

Understanding Behavioral Styles

  • Learn about 4 behavioral styles
  • Identify our own behavioral style
  • Understand how behavioral styles influence communication
  • Learn strategies to more effectively interact with each style

SwiftLeadership Café Performance Package (all modules)

Access to a complete set of modules, and one “Train-the-Trainer” session
($1000 per month, with a minimum 12-month subscription)

SwiftLeadership Café A la Carte (one module)

Access to one module, and one “Train-the-Trainer”
($750 annual fee)

SwiftLeadership Café “Train-the-Trainer” (one session)

Additional sessions ($250 each)

Culture Assessment Survey

For up to 500 employees, includes a 45 minute debrief
($1,500 each)

Develop Your People