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Next Level Leadership 3 Session Series Package

Jan 24, 2020 | 9:00 am - 12:00 pm PST


This series package of 3-hour sessions enables managers to dive deeper into key areas that they face every day. Whether new to management, or years of experience, participants gain a higher level of competence in their ability to communicate, navigate conflict, and coach others to succeed. Workshops may be purchased individually or as a series.

During the Effective Communication session on January 24, you will:

  • Learn your primary workplace communication style; its strengths and limitations
  • Understand others’ communication styles and how they interact
  • Learn to align your style with the message to support the desired result
  • Understand the impact of miscommunication
  • Learn best practices for individual, team and organizational communication

During the Navigating Conflict for Win-Win Outcomes session on January 31, you will:

  • Target the root causes of workplace conflict
  • Understand how conflict styles impact perceptions and reactions
  • Learn 5 conflict management approaches
  • Gain strategies to lead conversations about performance, behavior, and conflict mediation

During Coaching and Feedback for Results session on February 7, you will:

  • Understand the coaching leadership style, and why it works
  • Learn the keys to providing meaningful, impactful feedback
  • Examine a step-by-step approach for feedback conversations
  • Understand the importance of asking for feedback, and how to do it
  • Discover a simple coaching model to support peak performance


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Jan 24, 2020
9:00 am - 12:00 pm PST
Event Category:


Swift HR Solutions, Inc.


Mercer Island Community Center
8236 SE 24th Street
Mercer Island, 98040 United States
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